Posts by Thom Muilwijk

Dear valued customer, The Australian government has announced a new lockdown in the state Victoria effective May 27th till the 7th of June. Under the new regulations, people will only be allowed to leave their homes for essential work, healthcare, grocery shopping or exercise. Throughout this 11-day lockdown period, there may be disruption to deliveries and collections in Victoria, while other regions in Australia remain unaffected.  Find out more here  Royale International is actively monitoring the situation and…

Dear valued customer, The Sri Lanka government has announced a new lockdown effective on the 21st of May till the 28th of May. Stricter travel restrictions will be implemented to amid the pandemic. Please note that there will be no deliveries and collections until the 28th of May.  Find out more here.  Royale International is actively monitoring the situation and will arrange deliveries as soon possible.  Our apologies for any inconvenience caused.  Royale International 

Dear valued customer,  Due to a new strain of Covid-19 in Maharashtra, shipments to India may experience delay. Please note that shipments to India will only resume after the lockdown, which at this moment end on the 24th of May.  Find out more here Royale International is actively monitoring the situation and will arrange deliveries as soon possible.   Our apologies for any inconvenience caused.  Royale International 

Effective 1st of March 2021 the Hong Kong air forwarding security moved towards 100% X-ray scanning for all air cargo as per WCO requirements. Considering these changes, customers will no longer be required to complete a Known Consignor (KC) declaration. However, should a customer wish to have an X-ray exemption (relative to the sensitive commodities…

Dear valued customer, The Royale International team will be available as normal throughout the holiday to assist with any requirements or answer any questions you may have. For immediate assistance please contact us as follows; Courier Operations:                    operations@royaleinternational.com Customer Service:                       cs@royaleinternational.com 24/7/365 Hotline:                       +852 2318…

Dear valued customer, The Royale International Time Critical team will be available as normal (24/7/365) throughout the holiday to assist with urgent requirements or answer questions you may have. For immediate assistance please contact us as follows; Handcarry/OBC:                          handcarry@royaleinternational.com NFO/Next Flight Out/AOG:      nfo@royaleinternational.com 24/7/365 Hotline:                 …

Dear valued customers, As of 1 January 2021, the United Kingdom (UK) will have left the European Union (EU) and the transition period up till Brexit has come to an end. This means that from 1 January 2021, trade in goods with the UK is subject to new customs formalities. When shipping to the UK,…

Dear valued customer, Due to a new strain of Covid-19 in the United Kingdom, several shipment routes have been blocked due to restrictions. Therefore, shipments to the UK and Europe may face delays. Royale International is actively monitoring the situation and will arrange deliveries as soon possible. Our apologies for any inconvenience caused. Royale International

Royale International is committed to protecting the company’s employees, properties, information, and customer’s assets from potential threats in the supply chain. This security policy sets forth our mission in the implementation and compliance of our internal security standards. As security is key to our service success, all employees are responsible to take the necessary precautions…

This trade compliance policy reflects our commitment to operate in accordance with our code of ethics and business conducts. It also recognises that failure to meet trade compliance requirements can have serious consequences for us, including damage to the company’s reputation, monetary penalties, and suspension/revocation of the company’s exporting or importing privileges with a resulting…